Orders & Shipping

Q: How long does shipping take?
A: Orders ship out in 2–3 business days. US orders usually arrive in 5–7 business days. International shipping may take 10–20 days depending on location.

Q: Do you ship worldwide?
A: Yes — we ship worldwide. International buyers are responsible for customs/import duties.

Q: How can I track my order?
A: Once your order ships, you’ll get a confirmation email with a tracking link.

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Returns & Exchanges

Q: What’s your return policy?
A: Returns are accepted within 14 days of delivery for unworn, unwashed items in original packaging.

Q: Can I exchange for a different size?
A: Yes — if stock is available. Reach out to dacbietapparel@gmail.com with your order number.

Q: Are sale items returnable?
A: No — final sale items cannot be returned or exchanged.

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Product & Sizing

Q: How do I know my size?
A: Check our Size Guide for detailed measurements. Most of our fits are true-to-size with a slightly relaxed streetwear cut.

Q: What materials do you use?
A: We use premium cotton blends and heavyweight fabrics designed for comfort and durability. Each product page lists exact material details.

Q: How should I care for my Dacbiet apparel?
A: Wash cold, inside-out. Hang dry for best results. Avoid high-heat drying to preserve fabric and embroidery.

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Drops & Brand

Q: Will you restock sold-out items?
A: Some core pieces may restock, but most drops are limited. Once it’s gone, it’s gone. Follow us on IG/TikTok for drop alerts.

Q: Where is Dacbiet based?
A: We were founded in San Diego, California in 2023.

Q: What does “Đặc biệt” mean?
A: It’s a Vietnamese phrase that means special, elevated, extraordinary — the extra that makes you, you.